FAQ
💤 Frequently Asked Questions
1. What makes EloraSleep™ different from other sleep brands?
EloraSleep™ is thoughtfully designed to combine premium materials with refined comfort. Every product is crafted to support deeper, more restorative sleep — without compromising on elegance or quality.
2. Are your materials safe and hypoallergenic?
Yes. Our products are made using carefully selected, breathable, and hypoallergenic materials designed to be gentle on sensitive skin and suitable for everyday use.
3. Do you offer a comfort guarantee?
Absolutely. We offer a 30-night comfort guarantee. If you’re not fully satisfied, our support team will assist you with a return or exchange.
4. How long does shipping take?
Orders are processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 5–10 business days. You’ll receive tracking details once your order ships.
5. Do you ship internationally?
Yes, we offer complimentary worldwide shipping so you can experience EloraSleep™ wherever you are.
6. How do I care for my product?
We recommend gentle machine wash in cold water and air drying when possible. Specific care instructions are included with each product.
7. How can I contact support?
You can reach our team anytime at
info@elorasleep.com
We aim to respond within 24 hours.