Terms of service

Effective Date: 16/03/2022

Welcome to EloraSleep™. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Company Information

Brand Name: EloraSleep™
Email: info@elorasleep.com
Phone: +1 616-212-7119
Business Address: 210 W 31st St, New York, NY 10001, United States

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your state or country.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not transmit any viruses, malware, or harmful code.

Violation of any Terms may result in immediate termination of your access to our services.

3. Products & Services

We reserve the right to:

  • Modify or discontinue products at any time without notice.

  • Limit sales to any person, geographic region, or jurisdiction.

  • Refuse any order at our sole discretion.

We strive to display product colors and details accurately, but we cannot guarantee exact screen representation.

4. Pricing & Payments

  • All prices are listed in USD unless otherwise stated.

  • We reserve the right to modify prices at any time.

  • Payment must be completed before order processing.

  • We are not responsible for additional bank or currency conversion fees.

5. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel orders suspected of fraud.

  • Cancel orders due to pricing errors.

  • Limit quantities purchased per customer.

If we cancel your order, you will receive a full refund.

6. Shipping & Delivery

Shipping times are estimates and may vary due to:

  • Carrier delays

  • Customs processing

  • High demand periods

EloraSleep™ is not responsible for delays outside our control.

7. Returns & Refunds

Returns and refunds are governed by our separate Refund Policy.
Please review that page for detailed information.

8. Intellectual Property

All content on this site — including logos, text, images, designs, and branding — is the property of EloraSleep™ and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

EloraSleep™ shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Delays caused by third parties

Our total liability shall not exceed the amount paid for the product purchased.

10. Third-Party Services

We may provide access to third-party tools or services. We are not responsible for the content, policies, or practices of those third parties.

11. Indemnification

You agree to indemnify and hold harmless EloraSleep™ from any claim or demand arising from your breach of these Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, United States.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.

14. Contact Information

For questions about these Terms, please contact:

📧 info@elorasleep.com
📞 +1 616-212-7119
📍 210 W 31st St, New York, NY 10001, United States